Notes from a Crisis: Southwest Airlines, Ragan Communications Video, 4/6/09.

Notes from a Crisis: Whole Foods, Ragan Communications Video, 4/6/09.

Nuts About Southwest, Southwest Airlines Co., 4/6/09.

Roos Dave, How Crisis Communication Plans Work, Howstuffworks, 4/6/09.

Vitrue PR, Announcing the Vitrue 100, First Annual Ranking of the Top Social Brands, Vitrue Inc., 3/30/09.

Vitrue Inc., Top Social Brands of 2008: The Vitrue 100 Video, 3/30/09.

Momspanel, Walt Disney World, 3/28/09.

Wardle Duncan, Duncan Wardle’s Profile, LinkinIn, 3/28/09.

How Disney Uses Social Media, Ragan Communications Video, 3/28/09.

Five Moms, Welcome to the Five Moms: Stopping Cough Medicine Abuse Campaign, 3/22/09.

WOMMA, What’s Next for Womma, 3/22/09.

Sernovitz, Andy, Andy Sernovitz Interviews Five Moms, 3/22/09.

Sernovitz, Andy, Word of Mouth Marketing, 3/22/09.

Sernovitz Andy, Why word-of-mouth marketing can save you money, Ragan Communications Video, 3/21/09.

WOMMA, WOMM-U ’09 Video, 3/21/09.

OoVoo Promotional Video, http://www.oovoo.com, 3/8/09.

Holtz Shel, A Shel of My Former Self, OoVoo Has Big Potential, 3/8/09.

Doctors Pay Company for Waiver Agreement, Daily News Record, 3/6/09.

Jim Davis on Blogging, Ragan Communications Video, 3/6/09.

Owyang Jeremiah, Web Strategy by Jeremiah, Social Media FAQ #1: What if they leave negative comments on my site/blog/forum?, 3/1/09.

Vlasic Goran and Kesic Tanja, Analysis of Consumers’ Attitudes toward Interactivity and Relationship Personalization as Contemporary Developments in Interactive Marketing Communication, 2/28/09.

Davis Robert and Sajtos Laszlo, Measuring Consumer Interactivity in Response to Campaigns Coupling Mobile and Television Media, 2/28/09.

Bhargava Rohit, Influential Marketing Blog, How to Create a Content Marketing Strategy, 2/28/09.

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